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# Does UpsellPlus work with Draft Orders checkouts?

A Shopify draft order lets you create a custom order for a customer. This is useful when your team needs to apply special pricing, create manual orders, or process requests outside of the regular online store. The customer receives a unique checkout link to complete their purchase.


1. **How Draft Order Checkout Works**
* Draft orders are used for special cases like B2B sales, phone orders, or any time you need to customize what the customer will pay.
* The customer checks out by opening a special link that is different from the regular online checkout page.

**This screenshot displays the standard checkout page, where upsell offers appear as expected.**


![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abfa0cd47f75e80/image-4_ddkg5t.png)


2. **Upsell Offers on Draft Order Checkout**
* Upsell offers, such as product suggestions or cross-sell widgets, do not appear on draft order checkout pages for most Shopify stores.
* Even Shopify Plus stores using the latest app features may only see checkout customizations like banners or custom fields, not upsell widgets or product offers.
* This is due to Shopify’s platform settings for draft orders.
* On the regular checkout page, UpsellPlus shows upsells and customizations as expected.

**This screenshot shows the draft order checkout page, where upsell offers are not visible.**


![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abfa0cd47f75e80/screenshot-2025-08-08-at-11520_t24c2r.png)


**Key Official Resource:**
* [Shopify Changelog: Plus merchants can now use apps built with compatible UI extensions on draft order checkouts](https://changelog.shopify.com/posts/plus-merchants-can-now-use-apps-built-with-compatible-ui-extensions-on-draft-order-checkouts)

**Need Help?**
If you have questions or want advice for your upsell setup, please contact our support team. We are here to help.