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# How to translate your post-purchase offer


###### Overview
Providing post-purchase offers in your customers' preferred languages enhances their shopping experience and can increase conversion rates. UpsellPlus allows you to create multilingual post-purchase offers tailored to your customers' language preferences.

###### Step-by-Step Guide

1. **Create Your Post-Purchase Offer**
* Log in to your Shopify Admin panel.
* Navigate to the **UpsellPlus** app.
* Click on **Create Offer**.
* Select **Post-Purchase** as the offer type.

Reference [this article](https://help.upsellplus.com/en/article/how-to-get-started-post-purchase-upsells-28kmu2/) for Step 1.

2. **Translate Static Strings**
* Within the offer creation page, click on the **Customization** toggle menu.
* Scroll down to the **Translations** fields.
* Enter the translated text for each static string.

For example, to translate into Spanish:

![String Translation](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/string-translation_1n6jwnq.gif)

3. **Set Language-Based Display Conditions**
* In the **Smart Rules** section, specify the language condition for the offer.
* Select the language that matches the translation you've provided.
* For example, to display the offer to Spanish-speaking customers, set the condition to **Language** is **Spanish**.

![Smart Rules - Language](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/smar-rules-language_lnrsi6.gif)

4. **Create Offers for Other Languages**
* Repeat the above steps to create separate offers for each language you support.
* Ensure that each offer has the appropriate translations and language conditions set.

5. **Set a Default Language Offer**
* Create an offer in your store's default language without setting a language condition.
* This ensures that customers whose language preferences don't match any specific offer still receive a post-purchase offer.

###### Use Case Example
A store wants to display post-purchase offers in English, French, and Spanish based on the customer's language preference. They create three separate offers, each translated accordingly and set with the appropriate language condition:

![App Dashboard - Multi-Language Offers](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screenshot-2024-04-05-at-72525_1va1z4d.png)

### Default Language: English

![Default Language: English](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/default-english-post-purchase_bu2cs6.gif)

### French

![French](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/french-post-purchase_z6mz9c.gif)

### Spanish

![Spanish](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/spanish-post-purchase_5gg678.gif)

This approach ensures that customers receive offers in their preferred language, enhancing their experience and increasing the likelihood of additional purchases.

**Key Considerations**
* **Accuracy**: Ensure that translations are accurate and culturally appropriate to maintain professionalism and customer trust.
* **Consistency**: Keep the tone and messaging consistent across all language versions to provide a uniform brand experience.
* **Testing**: Regularly test each language-specific offer to ensure they display correctly and function as intended.

**Related Articles**
* [How to Get Started: Post-Purchase Upsells](https://help.upsellplus.com/en/article/how-to-get-started-post-purchase-upsells-28kmu2/)
* [How to Enable UpsellPlus Post-Purchase Offers in Your Shopify Admin](https://help.upsellplus.com/en/article/how-to-enable-upsellplus-post-purchase-offers-in-your-shopify-admin-n6my9g/)