Articles on: Auto recommendations

The AI Config Tab - Fine-Tuning Autopilot Recommendations

Overview


The AI Config tab activates when you enable Autopilot on the Products tab. It lets you configure AI-driven recommendations instead of manually selecting products for each offer.


Intent Settings


The Intent setting defines what type of recommendations to make:


  • Related Products: Similar items in the same category (colors, sizes, variations)
  • Complementary Products: Items that pair well together
  • Upgrade: Premium or higher-tier versions of products
  • Cross-Sell: Products from different categories the customer might need
  • Bundled Products: Items that work together as complete solutions


Max Products


Controls how many recommendations to show:


  • 2-3 products: High-conversion, focused upsells; ideal for Checkout offers
  • 4-5 products: Balanced approach; works for most use cases
  • 6-8 products: Maximum variety; better for Thank You Page offers


Test different numbers to find what works for your store.


Inclusion Filters


Guardrails that tell AI which products can be recommended.


Filter Types:


  • Collections: Limit to specific product collections
  • Tags: Use product tags as boundaries (e.g., in-stock, seasonal-current)
  • Product Types: Restrict to specific product types
  • Metafields: Use custom fields for advanced control (e.g., margin_category = high-margin)


Filter Logic:


  • Same category: OR logic (Collection A OR B)
  • Different categories: AND logic (Collection A AND Tag "current")


Start with one filter and add more if needed. Too many filters can leave no products to recommend.


Real-World Examples


Fashion Store: Complementary Products intent, 4 Max Products, filtered by Apparel collection + seasonal-current tag + in-stock tag


Electronics: Upgrade intent, 3 Max Products, filtered by Premium Accessories product type + high-margin metafield


Grocery: Bundled Products intent, 5 Max Products, filtered by (Organic OR Pantry Staples) AND (meal-kits OR recipe-ready)


Monitoring Performance


Track these metrics:


  • Conversion Rate: Target 2-5% depending on offer type
  • Average Order Value Lift: Compare Autopilot vs manual selections
  • Relevance: Review recommendations regularly for quality


Iteration frequency: Weekly reviews, monthly comparisons, quarterly adjustments for seasonal changes.


Common Mistakes


  • Over-filtering: Limits available products; expand your filters if conversion drops
  • Wrong Intent: Test different intents against your goals; let data guide decisions
  • Max Products too high: Causes decision paralysis; start with 4 and test lower
  • Ignoring seasonality: Update filters quarterly as inventory changes


Pro Tips


  • A/B test different intents to find what resonates
  • Use metafields for sophisticated control over recommendation quality
  • Combine Autopilot with Smart Rules to segment recommendations by customer type
  • Start with one offer, test, and expand once you see results


The AI Config tab automates product recommendations. Start simple, monitor performance, and iterate based on data.

Updated on: 11/02/2026

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