How to set up a Reward program?

Overview

With our Rewards feature, you can create rewards programs that motivate customers to increase their order value by showing their progress toward earning rewards.

Step-by-Step Guide

To create a Reward program:

1. Log in to Shopify Admin

2. Open the UpsellPlus App

• Go to Apps in the left-hand menu
• Click UpsellPlus from the list of installed apps

3. Head to the Rewards tab.

4. Create a Rewards program

• Choose how customers earn rewards (Cart Subtotal or Cart Item Count)
• Add reward tiers by setting thresholds (e.g., $500, $1000, $2000)
• Select a reward type for each tier (Percentage Discount, Free Shipping, Free Gift)
• Add labels and optional unlock messages for each tier

5. Choose who sees the rewards program

• Head to the Targeting section
• Choose a targeting rule

6. Configure Discounts

• Enable 'Automatically apply order discounts' to have percentage or fixed discount rewards applied automatically to the cart total.
• Enable 'Automatically apply shipping discounts' to have free shipping rewards applied automatically at checkout.
• If you're handling discounts externally (for example, via custom discount codes or third-party apps) and want to display only rewards, disable both 'Automatically apply order discounts' and/or 'Automatically apply shipping discounts'.

7. Configure Appearance

• Set the progress bar color
• Set the progress bar background color
• Choose tier marker style (e.g., circle, diamond, star)

8. Click Save Program

9. Enable Reward Bar in the Cart Drawer

• Go to Online Store > Themes
• Click on Edit Theme
• Go to App embeds
• Toggle the UpsellPlus Cart Drawer block to turn it on
• Click Save

10. Add Reward Bar to Checkout page

• Go to Settings tab
• Click on Go to checkout editor

• Click Add app in the bottom left corner
• Select Reward programs
• Drag and drop the block to position the Reward bar
• Click Save

Related Articles

• How to configure shipping and order discounts in Rewards?

Updated on: 24/04/2026