Articles on: General

How to swap a cart product for an upsell product once added

A true upsell is upgrading the customer's purchase from a smaller size to a larger size of the same item.

If you'd like to achieve this with UpsellPlus, you can use the swap functionality in our smart rules. To do so, follow these steps:

1/ Select a product to upsell to

2/ Set the smart rules

Scroll down to the smart rules of the offer you want to enable the swap on.

Choose the product that this offer should be shown for and when the swap should apply.

Usually, this is the same product as the upsell product, but a smaller variant.

3/ Tick the 'Swap product in cart with upsell product if added'

Save your offer. Now you can go test it in an incognito window for your upsells!

Note: the swap features can only be used for checkout and cart upsells. Post-purchase upsells edit the original order and items can't be removed from the order.

Updated on: 12/06/2023

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