• Getting started guide

  Let's get started with UpsellPlus! Open the app and create your first offer You can create upsells on the product page, cart page, checkout page, and post-purchase page.Featured

• How to Remove the upsell_ID from customer facing info

  When you add upsells using the UpsellPlus app, we use an upsellID to track your upsell results, like revenue, impressions and conversions. ‍ When an item gets added to cart in the checkout, and the customer returns to cart, it’s possible they might see something like this: ‍ ‍This happens because your Shopify theme is including all cart attributes by default. This can be confusinFew readers

• How can I show an upsell based on certain conditions being met? (Smart Rules)

  You can use the General Smart Rules to set general conditions for your upsells. The Variant Smart Rules are more advanced and used to dynamically match the variants of the upsells with the cart pFew readers

• How to swap a cart product for an upsell product once added

  A true upsell is upgrading the customer's purchase from a smaller size to a larger size of the same item. If you'd like to achieve this with UpsellPlus, you can use the swap functionality in our smart rules. To do so, follow these steps: 1/ Select a product to upsell to 2/ Set the smart rules Scroll down to the smart rules of the offer you want to enable the swap on. Choose the product for which this offer should be shown and when the swap should apply. Note: The current smart ruleFew readers

• How to find your collaborator request code

  Starting December 4th, Shopify requires that all stores provide their 4-digit Collaborator Request code to collaborators or app developers that want to access their stores. This was optional before. What’s New at Shopify? We want to help you succeed with UpsellPlus, and for that, we will probably need to access your online store to check, edit or create things on your behalf.Few readers

• Best performing upsells of 2024: How Upselling Mystery Products Can Maximize Your Sales

  With UpsellPlus, you will have multiple options to create your promotions to increase your store's AOV: Checkout Upsells Cart Upsells (Drawer & Cart page) Post-Purchase Upsells Pop-up Upsells We understand that one ofFew readers

• How to show variants in a certain order on an upsell?

  If you want to change the order of the variants on an upsell, you can do that in your Shopify products. We pull in the variants and order of the variants from your Shopify products. You rearrange the variants when you're on a product: Rearrange variants Then select the product once more in UpsellPlus by going to your offer add product uncheck it check it again Add. Readd the product onFew readers

• How is upsell revenue calculated?

  Simple upsells and cross sells Upsell revenue is all revenue that is generated by UpsellPlus. This is not your store revenue or the total revenue of the carts where upsells are present. We take into account discounts configured on the upsells. Example: The product with the upsellid was added by UpsellPlus in checkout. The item price is $40, and a $15.60 discount was applied. This order generated $23.40 in upsell revenue. (https://storage.crisp.chat/users/helpdesk/website/abfFew readers

• How to upsell a product bundle with UpsellPlus?

  You can upsell bundles of products with the help of a bundle app. For this example, we’ll use the native and free Shopify Bundles app. Shopify Scripts are not compatible with bundles. If you’re using discounts for other upsells using scripts. First, you need to unpublish them. You need to create the bundle specifically for tFew readers

• New feature: “Exclude products already in cart”

  Per merchant’s requests, we’ve launched a new feature that allows you to exclude products added to the cart to appear on the multi-product upsells. This option is available for all types of offers and can be found in the Smart Rules section: This option can be enabled if you don’t want an item already in the cart to be shown in the product options you manually configured. Post-purchase offer: post-purchase checkmark (https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abFew readers

• How to tag all orders with an upsell

  If you want to automatically tag all orders that have an upsell item, we can do that with Leap Auto Tags. For Checkout and Cart Upsells: Creating the workflow is simple! All you need to attach a tag to all orders that have the upsellid as a line item property. Here's how we do that: Install and open the Leap Auto Tags app. On Workflow type, choose order Then, where it says "Auto trigger your workflow", you may want to select "when an orFew readers

• Why am I being asked to grant more permissions to use UpsellPlus?

  We will often release updates to our UpsellPlus app to add more features and fix some bugs. Update Screen example When you are required to update the app, you may be asked to grant more permissions to UpsellPlus so it can work with the newest updates.Few readers

• How to stop showing your offers when an upsell has been accepted

  You can now prevent UpsellPlus to continue showing more offers if your customer has already accepted an upsell. To do so, you can tick the option on the Smart Rules located at the bottom of your offer configurator: Don't show if an upsell was already acceptedFew readers

• November 2024: pricing update

  Since our launch in 2021, prices stayed the same. We’re updating our plans to reflect the value of the additional features that have been launched over the years. We love incorporating your feedback, and we did so at a breakneck speed. In 2024 alone, we've added: Checkout customizations Product page upsells 25+ bug fixes 6 new checkout upsell layouts Auto add to cart GWP functionality Analytics 3.0: top selling products Scheduling checkout upsells Built for Shopify speed improveFew readers

• How to hide products from the online store and only use them as an upsell product

  Products must be Active and Published on the Online Store in order for the offers to work: (https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abfa0cd47f75e80/screenshot-2025-07-16-at-9385610lsexn.png =500x341) We understand that there are times wherein you will want certain products to be used only as upsells or free gifts. To do that, we'd need to add some lines of code to the liquid files you'd want the products to be hidden, and here are the steps: We'd needFew readers

• How do I show an upsell only when certain conditions are met?

  Using Smart Rules, you can add conditional logic to your upsells. Create a checkout, cart or post-purchase upsell Scroll down to the Smart Rules card Select the 'General' tab (this is the default tab) Add a Smart Rule Save the changes You can set smart rules for the cart total or cart products (https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abfa0cd47f7Few readers

• How to see which orders contain an upsell?

  If you'd like to learn more about which orders contain upsells, you can get more detailed data in the analytics dashboard. Go the the main analytics dashboard in the app Choose a date range for when you want to see orders with upsells Scroll down to the 'Orders with upsells' section Here you can see all orders that contained a upsell. If you click the order you'll be taken to the order detail page where you can see what product was in cart and what product was added. (https://stoFew readers

• How to use Variant Smart Rules

  To match the variant of a checkout upsell with the variant of the product in cart, you can use Variant Smart Rules with UpsellPlus.‍ Showing the same size for clothing or the same color for a product:‍‍ To set this up for your store Go to the UpsellPlus app Choose or create a chFew readers

• The app doesn't load or respond, what's going on?

  If the app isn't loading or responding, this could be due to a couple of reasons. Most of them are browser related. Cookies or extensions in your browser are blocking the app from initializing You're using Safari Safari seems to be causing issues with the app at times. Chrome and Firefox haven't had any errors. There are multiFew readers

• What happens when my upsell product goes out of stock?

  Products The UpsellPlus app can read your inventory. It will hide any active upsell on the cart, checkout or post-purchase page when the product goes out of stock. out of stock Variants When you have an upsell with a product that has multiple variants, we will only hide the out of stock variant from the dropdown selection. This helps prevent shoppers from being disappointed when the item thFew readers

• I don't see any impressions yet, how do I see updated upsell analytics?

  All analytics in the UpsellPlus app update once per 24h at 9PM EST. If you recently launched an upsell and want to see the impressions it's getting, you can click the 'Today' button, to refresh the analytics for the current 24h window. Now you'll see the most recent datFew readers