New feature: “Exclude products already in cart”
Per merchant’s requests, we’ve launched a new feature that allows you to exclude products added to the cart to appear on the multi-product upsells. This option is available for all types of offers and can be found in the Smart Rules section:
This option can be enabled if you don’t want an item already in the cart to be shown in the product options you manually configured.
Post-purchase offer:
![post-purchase checkmark](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/image-9_1sazusf.png)
Checkout and cart offer:
![Checkout and cart offer checkmark](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/image-10_1f36ebc.png)
This is the Upsell:
![Multi product upsell preview](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/image-11_5ql116.png)
This is what it looks like on the Checkout page with the “Exclude products already in cart” option enabled:
![Checkout offer only upsells products that are not in the cart](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screenshot-2023-08-15-at-20942_13e41rf.png)
Without the option enabled:
![Checkout upsell offer that includes the product that was originally added to cart](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screenshot-2023-08-15-at-21201_lz3aqj.png)
This option can be enabled if you don’t want an item already in the cart to be shown in the product options you manually configured.
Post-purchase offer:
![post-purchase checkmark](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/image-9_1sazusf.png)
Checkout and cart offer:
![Checkout and cart offer checkmark](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/image-10_1f36ebc.png)
This is the Upsell:
![Multi product upsell preview](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/image-11_5ql116.png)
This is what it looks like on the Checkout page with the “Exclude products already in cart” option enabled:
![Checkout offer only upsells products that are not in the cart](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screenshot-2023-08-15-at-20942_13e41rf.png)
Without the option enabled:
![Checkout upsell offer that includes the product that was originally added to cart](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screenshot-2023-08-15-at-21201_lz3aqj.png)
Updated on: 15/08/2023
Thank you!