How to automatically add a free gift to the cart
Overview
Offering a Free Gift with Purchase is a powerful way to increase conversions and reward customers. With UpsellPlus, you can automatically add a free gift item to the cart when specific conditions are met, such as reaching a minimum order value.
Important: The feature is now called 'Free Gift with Purchase' and includes smart automatic cart management.
Step-by-Step Guide
- Log in to Shopify Admin
- Open the UpsellPlus App
Go to Apps in the lefthand menu
Click UpsellPlus from the list of installed apps
- Create a New Upsell Offer
Click Create Offer and select Checkout Page
- Set Up Your Free Gift Product
Select the product you want to offer as a free gift
To make it free, set the discount price to 100%
You can configure this under your selected product in UpsellPlus Admin
- Set Your Conditions
Configure the minimum cart value or other conditions that must be met
The gift will only be added when these conditions are satisfied
- Enable Free Gift with Purchase
Scroll down to the Smart Rule section
Tick the 'Free Gift with Purchase' checkbox
How It Works:
- When enabled, the free gift product will be added automatically to the cart ONLY when the threshold conditions are met
- If the cart value drops below the threshold, the free gift will be REMOVED automatically
- The gift will only appear in checkout if the customer qualifies
- This ensures customers won't see the free gift at checkout unless they've met the requirements
Troubleshooting:
If the free gift appears when it shouldn't, check that your threshold conditions are properly configured. The new Free Gift with Purchase system ensures gifts only appear when truly qualified.
Key Tips:
- Highlight the Gift in Checkout: Let customers know they're getting a free item
- Set clear thresholds: Make sure customers understand what they need to spend
- A/B Test Different Gifts: See which offers drive the most conversions
Related Articles:
- How to Show an Upsell Based on Cart Value
- How to Automatically Add a Free Gift Triggered by a Discount Code
Updated on: 25/08/2025
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