Articles on: Checkout

How to automatically add a free gift to the cart

Overview

Offering a Free Gift with Purchase is a powerful way to increase conversions and reward customers. With UpsellPlus, you can automatically add a free gift item to the cart when specific conditions are met, such as reaching a minimum order value.

Important: The feature is now called 'Free Gift with Purchase' and includes smart automatic cart management.

Step-by-Step Guide

Open the UpsellPlus App

Go to Apps in the left-hand menu
Click UpsellPlus from the list of installed apps

Create a New Upsell Offer

Click Create Offer and select Checkout Page

Set Up Your Free Gift Product

Select the product you want to offer as a free gift
To make it free, set the discount price to 100% (You can configure this under your selected product in UpsellPlus Admin)

Set Your Conditions

Configure the minimum cart value or other conditions that must be met
The gift will only be added when these conditions are satisfied

Enable Free Gift with Purchase

Scroll down to the Smart Rule section
Tick the 'Free Gift with Purchase' checkbox

How It Works:

When enabled, the free gift product will be added automatically to the cart ONLY when the threshold conditions are met
If the cart value drops below the threshold, the free gift will be REMOVED automatically
The gift will only appear in checkout if the customer qualifies
This ensures customers won't see the free gift at checkout unless they've met the requirements

Troubleshooting:

If the free gift appears when it shouldn't, check that your threshold conditions are properly configured. The new Free Gift with Purchase system ensures gifts only appear when truly qualified.

Key Tips:

Highlight the Gift in Checkout: Let customers know they're getting a free item
Set clear thresholds: Make sure customers understand what they need to spend
A/B Test Different Gifts: See which offers drive the most conversions

Updated on: 16/09/2025

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