Articles on: Auto recommendations

How to upsell shoppers to free shipping or the next reward tier (Get to the next reward)

Get to the next reward recommends the product that gets a shopper over your next threshold. It reads how far the cart is from the next tier of your rewards program (for example free shipping at $75, a free gift at $120) and suggests a product priced to close that gap, preferring best sellers. When the cart crosses a tier, the offer moves to the next one, and it disappears once the top reward is unlocked.


  • Where: Offers → Create Offer → Offers tab → Automatic → Get to the next reward
  • Requires: a Rewards program that tracks cart subtotal (Rewards in the app menu)
  • Part of: ShopBrain automatic offers



Cart progress toward the free shipping threshold with a suggested product that closes the gap


Before you start: create a Rewards program


This offer follows the tiers of a rewards program. If you don't have one:


  1. Go to Rewards in the UpsellPlus menu and create a program that tracks cart subtotal.
  2. Add your tiers, for example Free shipping at $75 and Free gift at $120.


The Get to the next reward offer only recommends products. The rewards themselves (free shipping, gifts, discounts) are still given by your rewards program, gift offers and discounts.


Set up the offer


  1. Go to Offers → Create Offer and choose a placement (for example Cart Drawer or Checkout).
  2. On the Offers tab, under How should products be selected?, choose Automatic, then Get to the next reward.
  3. Pick your Rewards program. The offer uses its tiers and reward names.
  4. Choose When to show:
    • Close to a reward: in the last 30% before each reward
    • Halfway there: in the last 50% before each reward
    • Always: from the first item until the top reward is unlocked
  6. Choose the Suggested product price:



    The editor shows an example, such as: cart $55, $20 to go → suggests products from $20 to $25.
    • Just enough: up to 25% more than the amount left to spend
    • A little extra: up to 50% more than the amount left
    • Up to double: up to twice the amount left
    • Custom: your own percentage
  8. Optional: narrow results with filters (collections, tags, product types).
  9. Edit the message. The default is Only {amount_remaining} away from {next_reward}. Available tokens: {product_name}, {amount_remaining}, {next_reward}.
  10. Save.


Example


Your program gives free shipping at $75 and a free gift at $120. With Close to a reward and Just enough:


  • Cart at $40: no offer yet (more than 30% away from $75).
  • Cart at $60: "Only $15 away from Free shipping", with a product priced $15 to about $19.
  • Cart at $80: the offer moves to the next tier when it's within 30% of $120.
  • Cart at $125: all rewards unlocked, so the offer is hidden.


FAQ


Does this offer give the free shipping itself?
No. It only recommends products. Free shipping and other rewards come from your Rewards program and discounts.


Does it work in every currency?
It only shows to shoppers paying in your store's main currency.


What happens after the top reward is unlocked?
The offer is hidden, so the next offer in priority can show.


Which products does it suggest?
Products priced within your Suggested product price range, preferring best sellers. Use filters to include or exclude collections, tags or product types.



Updated on: 14/10/2026

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