Articles on: Post-Purchase

How do post purchase offers work?

The anatomy of a Shopify store goes like this:

Landing page > Product page > Cart page > Checkout page > Post purchase page (optional) > Thank you page

The post purchase page is a page you can add between the checkout page, where a customer fills our their information, shipping and payment details and the thank you page, which shows the order confirmation.

Post purchase flow

Key features:

You can add an upsell or cross sell offer that can be accepted or denied

Customer does not need to re-enter payment details

The existing order that was made is edited automatically, more on that here.

A max of two consecutive post purchase offers are allowed.

You can add a second post purchase offer if the first offer is accepted, denied, or in both cases.

Updated on: 31/01/2023

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