How do post purchase offers work?
The anatomy of a Shopify store goes like this:
Landing page > Product page > Cart page > Checkout page > Post purchase page (optional) > Thank you page
The post purchase page is a page you can add between the checkout page, where a customer fills our their information, shipping and payment details and the thank you page, which shows the order confirmation.
![Post purchase flow](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/post-purchase-animation-0101b5_pppar5.gif)
Key features:
You can add an upsell or cross sell offer that can be accepted or denied
Customer does not need to re-enter payment details
The existing order that was made is edited automatically, more on that here.
![](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screen-shot-2023-01-30-at-8174_d8zsg3.png)
A max of two consecutive post purchase offers are allowed.
You can add a second post purchase offer if the first offer is accepted, denied, or in both cases.
Landing page > Product page > Cart page > Checkout page > Post purchase page (optional) > Thank you page
The post purchase page is a page you can add between the checkout page, where a customer fills our their information, shipping and payment details and the thank you page, which shows the order confirmation.
![Post purchase flow](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/post-purchase-animation-0101b5_pppar5.gif)
Key features:
You can add an upsell or cross sell offer that can be accepted or denied
Customer does not need to re-enter payment details
The existing order that was made is edited automatically, more on that here.
![](https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screen-shot-2023-01-30-at-8174_d8zsg3.png)
A max of two consecutive post purchase offers are allowed.
You can add a second post purchase offer if the first offer is accepted, denied, or in both cases.
Updated on: 31/01/2023
Thank you!