Articles on: Post-Purchase

Which payment methods can be used to trigger a post-purchase page offer?

The post-purchase page is a great way to increase AOV.

Shopify guards this page to avoid misleading offers that get charged to the customer’s payment card.‍

This means that not all payment methods will trigger the post-purchase page. Keep this in mind when testing it for your store!‍

These payment methods will trigger the page:

Credit cards (Visa, AMEX, Discover, MasterCard)‍
PayPal Express*

* Looking to use PayPal as a payment method for post-purchase offers? See this guide on how to enable that.

These payment methods won’t trigger the page:

- Pay cash on delivery
- Express payment methods (AfterPay, Apple Pay, Amazon Pay, or Google Pay)
- Buy now, pay later payment methods (Klarna, Affirm)
- Debit cards
- Bank transfers
- Gift cards‍

post-purchase page payment limitations

To note: post-purchase offers will only show when the order is in the same currency as the primary market configured for your store. If a customer checks out in USD and your primary market is in EUR, the post-purchase page won't be triggered. This is a Shopify limitation as they don't allow multi-currency for post purchase offers.

All restrictions and limitations Shopify puts in the post-purchase page can be found here.

Updated on: 26/10/2023

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