UpsellPlus Helpdesk
  • English
Go to website
Back
Articles on:Post-Purchase
All about post-purchase offers

Categories

  • Checkout
  • Discounts
  • Auto recommendations
  • Post-Purchase
  • General
  • Cart
  • How to video's
  • How to get started: post-purchase upsells
    Click 'Create offer' Choose 'Post-Purchase' Configure the post-purchase offer Set UpsellPlus as your post-purchase upsell app. How to enable UpsellPlus Post Purchase Offers in your Shopify admin (/en/article/how-to-enable-upsellplus-post-purchase-offers-inFew readers
  • How do post-purchase offers affect fulfillment holds?
    When you show a post-purchase offer, it might affect fulfillment holds for that order. Post purchase offers use order editing functionality to add upsell products directly to the same order. As a result, if your orders are syncing with a 3rd party fulfillment (3PL/ERP) system, the upsell product could be missing at the time of syncing. Fulfillment holds Shopify recently released fulfillment holds which get activated under specific conditions. Any customer that is shown a post purchase upsFew readers
  • How to track GTM on the post-purchase page
    To track your GTM on the post-purchase page, go to your Shopify Admin Settings Checkout Post-purchase. There you will find a field for 'additional scripts'. Here you can add your GTM tracking code and click 'Save'Few readers
  • Payment Capture and ensuring the post purchase authorization is captured
    Sometimes your customers will receive a payment declined message when attempting to buy a one click post-purchase offer. There are several reasons why a customer can get a "transaction declined" or another error message when attempting to buy a post-purchase offer. The two main reasons are: Decline from the bank (customer side) Decline from the payment processor (payment processor side) In this case, the post-purchase upsell product is still added to the order when the cusFew readers
  • Selling Subscriptions on the Post Purchase page
    When selling subscriptions on the post purchase page, there are certain restrictions and limitations imposed by Shopify. Subscriptions can only be offered after the initial order does not include any subscription products. If the initial order consists of subscription products, only one-time items can be sold after the purchase. Limitations You can't create a post-purchase subscription that does the following: Modifies a subscription on an order with an existing subscription Adds a suFew readers
  • What to do when your Post-Purchase offer isn't showing
    There are usually two reasons why this could be happening. The app hasn’t been selected as the post-purchase app in checkout settings. You can read how to do so here The payment method used to check out is not a credit card Shopify limits post-purchase offers to orders paid with credit card. From their website: post-purchase offer limitations (https://storage.crisp.cFew readers
  • How to enable UpsellPlus Post Purchase Offers in your Shopify admin
    Navigate to the 'Settings' tab in the UpsellPlus app Click 'Post-purchase settings' Select UpsellPlus Checkout Offers as the app for post-purchase offers Click 'Save' That's it! Alternatively, you can also reach these settings from your Shopify Admin. Navigate toFew readers
  • How to add a downsell post-purchase offer
    Upselling after the checkout has high conversion and is a true AOV booster. To maximize the chances of bumping AOV in the steps after the customers has checked out, you can downsell on the post-purchase page.‍ This could be the same item at an ever higher discount or another item at a lower price. ‍ Create a post-purchase offer In the UpsellPlus aFew readers
  • Does an accepted Post-Purchase Offer create a new order in Shopify?
    A Shopify store’s anatomy looks like this: When you have post-purchase offers set up, a customer can add to their initial purchase with an upsell that appears on a page after they’ve checked out. ‍ a post-purchase offer But how does this work in your Shopify backend? Does it create two ofFew readers
  • Which payment methods can be used to trigger a post-purchase page offer?
    The post-purchase page is a great way to increase AOV. Shopify guards this page to avoid misleading offers that get charged to the customer’s payment card.‍ These payment methods will trigger the page: Credit cards (Visa, AMEX, Discover, MasterCard)‍ PayPal PayPal Express These payment methods won’t trigger the page: Pay cash on delivery Express payment meFew readers
  • How can I set up PayPal as a payment method for Post-Purchase offers?
    How to use PayPal for Post-Purchase upsells in ShopifyFew readers
  • Can I customize the button on the Post-purchase page?
    Unfortunately, Shopify doesn't allow this. The post-purchase page is a powerful tool to grow AOV. Shopify wants to make sure it is used responsibly as it will add a charge to the customer's credit card, by editing the original order. Shopify limits the options we, as app developers, can give merchants to customize this page.Few readers
  • Does a cart discount apply to a post-purchase offer?
    See the post-purchase order as a second purchase that is combined into the original order. You can configure a separate discount for the post-purchase offer in the app admin. More on that: Does an accepted Post-Purchase Offer create a new order in Shopify? How to create a post-purchase upsell (/en/article/how-to-create-a-poFew readers
  • How do post purchase offers work?
    Post-purchase upsells on Shopify, how do they work?Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2023UpsellPlus HelpdeskWe run on Crisp Knowledge.