Selling Subscriptions on the Post Purchase page: limitations
When selling subscriptions on the post purchase page, there are certain restrictions and limitations imposed by Shopify. Subscriptions can only be offered after the initial order does not include any subscription products. If the initial order consists of subscription products, only one-time items can be sold after the purchase. Limitations You can't create a post-purchase subscription that does the following: Modifies a subscription on an order with an existing subscription Adds a suSome readersHow to get started: post-purchase upsells
Click 'Create offer' Choose 'Post-Purchase' Configure the post-purchase offer Set UpsellPlus as your post-purchase upsell app. How to enable UpsellPlus Post Purchase Offers in your Shopify admin (/en/article/how-to-enable-upsellplus-post-purchase-offers-inSome readersHow do post-purchase offers affect fulfillment holds?
When you show a post-purchase offer, it might affect fulfillment holds for that order. Post purchase offers use order editing functionality to add upsell products directly to the same order. As a result, if your orders are syncing with a 3rd party fulfillment (3PL/ERP) system, the upsell product could be missing at the time of syncing. Fulfillment holds Shopify recently released fulfillment holds which get activated under specific conditions. Any customer that is shown a post purchase upsSome readersPayment Capture and ensuring the post purchase authorization is captured
Sometimes your customers will receive a payment declined message when attempting to buy a one click post-purchase offer. There are several reasons why a customer can get a "transaction declined" or another error message when attempting to buy a post-purchase offer. The two main reasons are: Decline from the bank (customer side) Decline from the payment processor (payment processor side) In this case, the post-purchase upsell product is still added to the order when the cusFew readersHow to track GTM on the post-purchase page
To track your GTM on the post-purchase page, go to your Shopify Admin Settings Checkout Post-purchase. There you will find a field for 'additional scripts'. Here you can add your GTM tracking code and click 'Save'Few readersCan I customize the Post-purchase page?
Shopify limits the level of customizability of the post-purchase page. They do this to protect shoppers as the post-purchase page is a 1 click purchase. Here are the limitations for the design and UX we can't deviate from: https://shopify.dev/docs/apps/checkout/product-offers/post-purchase/ux-guidelines/upsell This means that the general layout of the page are set. The color of the main button will inherit your theme settings. For more information about editing your post-purchase page, pleaseFew readersHow to upsell to subscriptions on the post-purchase page
Upselling subscriptions on the post-purchase page is possible, but has some limitations: Selling Subscriptions on the Post Purchase page: limitations To be able to upgrade customers from a one off purchase to a subscription on the post-purchase page, we can use a workaround: The customer buys a one off product in your store They are shown and accept a post-purchase page to upgrade to a subscription TheFew readersHow to translate your post-purchase offer
This is how you can use UpsellPlus to show your post-purchase offers based on your customers' language: Create your post-purchase offer. (For reference, visit How to get started: post-purchase upsells) To edit and translate the static strings, click on the ''Customization'' toggle menu, and scroll down until you find the " Translations" fields. For example, this is the translation in Spanish:Few readersWhat to do when your Post-Purchase offer isn't showing
There are usually two reasons why this could be happening. Here are the most common reasons that your offer would not show: Alternative payment methods (see payment methods) The customer chooses to check out with an installment service or a wallet service (such as Klarna, Affirm, AfterPay, Apple Pay, Amazon Pay, or Google Pay). Your store has multi-currency enabled and the order was made in aSome readersHow to enable UpsellPlus Post Purchase Offers in your Shopify admin
Navigate to the 'Settings' tab in the UpsellPlus app Click 'Post-purchase settings' Select UpsellPlus Checkout Offers as the app for post-purchase offers Click 'Save' That's it! Alternatively, you can also reach these settings from your Shopify Admin. Navigate toSome readersDoes an accepted Post-Purchase Offer create a new order in Shopify?
A Shopify store’s anatomy looks like this: When you have post-purchase offers set up, a customer can add to their initial purchase with an upsell that appears on a page after they’ve checked out. a post-purchase offer But how does this work in your Shopify backend? Does it create two ofFew readersHow to add a downsell post-purchase offer
Upselling after the checkout has high conversion and is a true AOV booster. To maximize the chances of bumping AOV in the steps after the customers has checked out, you can downsell on the post-purchase page. This could be the same item at an ever higher discount or another item at a lower price. Create a post-purchase offer In the UpsellPlus aFew readersHow can I set up PayPal as a payment method for Post-Purchase offers?
How to use PayPal for Post-Purchase upsells in ShopifySome readersWhich payment methods can be used to trigger a post-purchase page offer?
The post-purchase page is a great way to increase AOV. Shopify guards this page to avoid misleading offers that get charged to the customer’s payment card. These payment methods will trigger the page: Credit cards (Visa, AMEX, Discover, MasterCard) PayPal* PayPal Express*Some readersCan I customize the button on the Post-purchase page?
Yes! By choosing a color for the main buttons in your theme. The preview in the app will always show a green button, it's just a preview to give you and idea of the layout. The live post-purchase page customers see will inherit your theme button color settings. You can control the theme button color under Sales Channels Online Store Choose the live theme Customize Settings Colors (https://storage.crisp.chat/users/helpdesk/website/abfa0cd47f75e80/screenshot-2024-07-16-at-84511uFew readersDoes a cart discount apply to a post-purchase offer?
See the post-purchase order as a second purchase that is combined into the original order. You can configure a separate discount for the post-purchase offer in the app admin. More on that: Does an accepted Post-Purchase Offer create a new order in Shopify? How to create a post-purchase upsell (/en/article/how-to-create-a-poFew readersHow do post purchase offers work?
Post-purchase upsells on Shopify, how do they work?Few readers