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Articles on:Post-Purchase
All about post-purchase offers

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  • Selling Subscriptions on the Post Purchase page: limitations
    Overview Offering subscriptions as post-purchase upsells can enhance customer retention and generate recurring revenue. However, Shopify imposes specific limitations on post-purchase subscription offers to ensure a seamless and secure shopping experience. Key Limitations Existing Subscription Orders Post-purchase subscription offers cannot be added to orders that already contain subscription products. If a customer's initial purchase includes a subscription, only one-time prSome readers
  • How to get started: post-purchase upsells
    Overview Implementing post-purchase upsells allows you to offer additional products or services to customers immediately after they complete a purchase. This strategy can enhance customer satisfaction and increase your average order value. UpsellPlus provides a seamless way to set up these offers within your Shopify store. Step-by-Step Guide Create a Post-Purchase Offer Log in to your Shopify Admin panel. Navigate to the UpsellPlus app. Click on Create Offer.Some readers
  • How do post-purchase offers affect fulfillment holds?
    Overview When implementing post-purchase upsell offers in your Shopify store, it's essential to understand how these offers impact order fulfillment processes. Shopify utilizes fulfillment holds to manage orders that include post-purchase offers, ensuring that any additional items are accurately incorporated before the order proceeds to fulfillment. When you show a post-purchase offer, it might affect fulfillment holds for that order. Post purchase offers use order editing functionality toSome readers
  • Payment Capture and ensuring the post purchase authorization is captured
    Overview In Shopify, managing payment capture is crucial, especially when dealing with post-purchase upsell offers. Understanding how payment authorizations and captures work ensures that your store operates smoothly and that you receive payments for all products sold. Sometimes your customers will receive a payment declined message when attempting to buy a one click post-purchase offer. There are several reasons why a customer can get a "transaction declined" or another error messaFew readers
  • How to track GTM on the post-purchase page
    Overview Integrating Google Tag Manager (GTM) into your Shopify store's post-purchase page enables effective tracking of customer interactions, providing valuable insights into post-purchase behavior and the performance of upsell offers. Step-by-Step Guide Access Shopify Admin Settings Log in to your Shopify Admin panel. Navigate to Settings Checkout. Locate Post-Purchase Page Settings Within the Checkout settings, scroll to the Post-purFew readers
  • Can I customize the Post-purchase page?
    Overview Customizing the post-purchase page is a valuable strategy to enhance customer experience and promote additional products or services. However, Shopify imposes specific limitations on the extent of customization allowed on this page to maintain a secure and consistent user experience. Shopify's Customization Limitations Shopify restricts certain aspects of the post-purchase page to protect shoppers, as this page facilitates one-click purchases. The general layout and user exFew readers
  • How to upsell to subscriptions on the post-purchase page
    Overview Upselling subscriptions immediately after a customer completes a purchase can enhance customer retention and boost recurring revenue. While Shopify imposes certain limitations on post-purchase subscription offers, UpsellPlus provides a workaround to effectively convert one-time purchasers into subscribers. Understanding Shopify's Limitations Shopify restricts certain post-purchase subscription modifications: Existing Subscription Orders: You cannot modify or add subsFew readers
  • How to translate your post-purchase offer
    Overview Providing post-purchase offers in your customers' preferred languages enhances their shopping experience and can increase conversion rates. UpsellPlus allows you to create multilingual post-purchase offers tailored to your customers' language preferences. Step-by-Step Guide Create Your Post-Purchase Offer Log in to your Shopify Admin panel. Navigate to the UpsellPlus app. Click on Create Offer. Select Post-Purchase as the offer type. ReferencFew readers
  • What to do when your Post-Purchase offer isn't showing
    Overview Post-purchase offers are a strategic way to boost sales by presenting additional products or services immediately after a customer completes a purchase. However, there are instances where these offers may not appear as expected. Understanding the potential reasons behind this issue can help in effectively troubleshooting and ensuring that your post-purchase upsell strategies function optimally. Common Reasons for Post-Purchase Offers Not Showing Alternative Payment MeSome readers
  • How to enable UpsellPlus Post Purchase Offers in your Shopify admin
    Overview Activating post-purchase offers with UpsellPlus allows you to present additional products to customers immediately after they complete a purchase, enhancing their shopping experience and potentially increasing your average order value. This guide provides step-by-step instructions to enable UpsellPlus post-purchase offers within your Shopify admin. Step-by-Step Guide Access UpsellPlus App Settings Log in to your Shopify Admin panel using your credentials. NavigaFew readers
  • Does an accepted Post-Purchase Offer create a new order in Shopify?
    Overview In Shopify, when a customer accepts a post-purchase upsell offer, the additional product is added to the original order, rather than creating a new order. This integration ensures a seamless fulfillment process and accurate order management. A Shopify store’s anatomy looks like this: When you have post-purchase offers set up, a customer can add to their initial purchase with anFew readers
  • How to add a downsell post-purchase offer
    Overview Implementing downsell offers in the post-purchase phase can effectively boost your store's Average Order Value (AOV). A downsell presents customers with an alternative product at a lower price or a higher discount after they decline an initial upsell offer. This strategy increases the likelihood of additional sales by offering more appealing options to hesitant customers.Few readers
  • How can I set up PayPal as a payment method for Post-Purchase offers?
    How to use PayPal for Post-Purchase upsells in ShopifySome readers
  • Which payment methods can be used to trigger a post-purchase page offer?
    Overview Post-purchase offers are an effective strategy to increase average order value (AOV) by presenting customers with additional products or services immediately after they complete a purchase. However, the availability of these offers depends on the payment method used during checkout. Shopify has specific guidelines that determine which payment methods can trigger the post-purchase page. Shopify guards this page to avoid misleading offers that get charged to the customer’s payment cSome readers
  • Can I customize the button on the Post-purchase page?
    Overview Customizing the appearance of the post-purchase page's button is essential for maintaining brand consistency and enhancing the customer experience. With UpsellPlus, you can adjust the button color to align with your store's theme settings. Note: The UpsellPlus app, the preview may display a default green button. This is just a placeholder to illustrate the layout. The actual post-purchase page viewed by customers will reflect the button color specified in your theme settingsFew readers
  • Does a cart discount apply to a post-purchase offer?
    See the post-purchase order as a second purchase that is combined into the original order. You can configure a separate discount for the post-purchase offer in the app admin. Related Articles Does an accepted Post-Purchase Offer create a new order in Shopify? How to create a post-purchase upsell (/en/article/how-tFew readers
  • How do post purchase offers work?
    Post-purchase upsells on Shopify, how do they work?Few readers

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