Can I customize the Post-purchase page?

Overview

Customizing the post-purchase page is a valuable strategy to enhance customer experience and promote additional products or services. However, Shopify imposes specific limitations on the extent of customization allowed on this page to maintain a secure and consistent user experience.

Shopify's Customization Limitations

Shopify restricts certain aspects of the post-purchase page to protect shoppers, as this page facilitates one-click purchases. The general layout and user experience (UX) elements are predefined and cannot be altered extensively. These limitations ensure that the post-purchase process remains straightforward and secure for customers.

Here are the limitations for the design and UX we can't deviate from.

Additional Resources

For more detailed information on customizing the post-purchase page and understanding Shopify's UX guidelines, consider the following resources:

Can I customize the button on the Post-purchase page?
Customizing the button color if you are using checkout extensions

Updated on: 08/03/2025