• What metrics are tracked in the UpsellPlus analytics dashboard?

  Overview The UpsellPlus Analytics Dashboard is a central hub for tracking offer performance, understanding customer behavior, and maximizing revenue. Whether you’re reviewing overall store performance or analyzing an individual offer, these metrics provide a clear view of your upsell results. Step-by-Step Guide To track your upsell performance: Log in to Shopify Admin Open the UpsellPlus App Go to Apps in the left-hand menu Click UpsellPlus from the lisFeatured

• How to upgrade to subscriptions dynamically

  Overview UpsellPlus makes subscription upselling simple by allowing you to create just one offer, even if you have multiple products with recurring options. With our Automatic Upsell feature, our app will automatically find cart items with subscriptions available and offer customers the option to upgrade. Step-by-Step Guide When you are creating your upsell offer, you'll get to the Offers tab Under How should products be selected? choose Automatic Then, choosFeatured

• How to add translations to your offers?

  Overview With UpsellPlus, you can automatically translate your upsells to the languages you use in your store. You can override the language per offer, or apply it to all offers from the Translation tab Step-by-Step Guide To override all offers: Click on the Translations tab From the Locale drop-down menu, select the language you'Featured

• How to Remove the upsell_ID from customer facing info

  When you add upsells using the UpsellPlus app, we use an upsell_ID to track your upsell results, like revenue, impressions and conversions. ‍ When an item gets added to cart in the checkout, and the customer returns to cart, it’s possible they might see something like this: ‍ ‍This happens because your Shopify theme is including all cart attributes by default. This can be confusinSome readers

• How is upsell revenue calculated?

  UpsellPlus pricing is designed so we are aligned with your success. Our pricing is based on making you see results with our product. We do not charge based on your store orders, revenue or traffic. We only take upsell revenue the app generated for you into account. There are three ways upsell revenue is generated: cross and upsells, upgrades to subscriptions and gifts. Our plans: https://www.upsellplus.com/pricing Simple upsells and cross sells Upsell revenue is all revenue that is generateFew readers

• Best performing upsells of 2024: How Upselling Mystery Products Can Maximize Your Sales

  With UpsellPlus, you will have multiple options to create your promotions to increase your store's AOV: Checkout Upsells Cart Upsells (Drawer & Cart page) Post-Purchase Upsells Pop-up Upsells We understand that one ofFew readers

• How can I show an upsell based on certain conditions being met? (Smart Rules)

  | UpsellPlus uses Smart Rules to allow you to set rules or conditions for when an upsell should show. You can find the Smart Rules at the bottom of the configurator for each type of upsell. You can use the General Smart Rules to set general conditions for your upsells. The Variant Smart Rules are more advanced and used to dynamically match the variants of the upsells with the cart pFew readers

• How to swap a cart product for an upsell product once added

  A true upsell is upgrading the customer's purchase from a smaller size to a larger size of the same item. If you'd like to achieve this with UpsellPlus, you can use the swap functionality in our smart rules. To do so, follow these steps: 1/ Select a product to upsell to 2/ Set the smart rules Scroll down to the smart rules of the offer you want to enable the swap on. Choose the product for which this offer should be shown and when the swap should apply. Note: The current smart ruleFew readers

• How to find your collaborator request code

  Starting December 4th, Shopify requires that all stores provide their 4-digit Collaborator Request code to collaborators or app developers that want to access their stores. This was optional before. What’s New at Shopify? We want to help you succeed with UpsellPlus, and for that, we will probably need to access your online store to check, edit or create things on your behalf. | [CollFew readers

• How to upsell a product bundle with UpsellPlus?

  You can upsell bundles of products with the help of a bundle app. For this example, we’ll use the native and free Shopify Bundles app. ||| Please take into account these limitations: Shopify Scripts are not compatible with bundles. If you’re using discounts for other upsells using scripts. First, you need to unpublish them. You need to create the bundle specifically for tFew readers

• New feature: “Exclude products already in cart”

  Per merchant’s requests, we’ve launched a new feature that allows you to exclude products added to the cart to appear on the multi-product upsells. This option is available for all types of offers and can be found in the Smart Rules section: This option can be enabled if you don’t want an item already in the cart to be shown in the product options you manually configured. Post-purchase offer: ![post-purchase checkmark](https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abFew readers

• How to show variants in a certain order on an upsell?

  If you want to change the order of the variants on an upsell, you can do that in your Shopify products. We pull in the variants and order of the variants from your Shopify products. You rearrange the variants when you're on a product: Then select the product once more in UpsellPlus by going to your offer > add product > uncheck it > check it again > Add. ![Readd the product onFew readers

• How to tag all orders with an upsell

  If you want to automatically tag all orders that have an upsell item, we can do that with Leap Auto Tags. For Checkout and Cart Upsells: Creating the workflow is simple! All you need to attach a tag to all orders that have the _upsell_id as a line item property. Here's how we do that: Install and open the Leap Auto Tags app. On Workflow type, choose order Then, where it says "Auto trigger your workflow", you may want to select "when an orFew readers

• Why am I being asked to grant more permissions to use UpsellPlus?

  We will often release updates to our UpsellPlus app to add more features and fix some bugs. When you are required to update the app, you may be asked to grant more permissions to UpsellPlus so it can work with the newest updates. || Note: In order to continue using the app and to see your offers, you'd need to accept the permissions to update and take advaFew readers

• How to stop showing your offers when an upsell has been accepted

  You can now prevent UpsellPlus to continue showing more offers if your customer has already accepted an upsell. To do so, you can tick the option on the Smart Rules located at the bottom of your offer configurator:Few readers

• How to hide products from the online store and only use them as an upsell product

  Products must be Active and Published on the **Online Store **in order for the offers to work: We understand that there are times wherein you will want certain products to be used only as upsells or free gifts. To do that, we'd need to add some lines of code to the liquid files you'd want the products to be hidden, and here are the steps: We'd needFew readers

• How to Set Priority for Your Upsell Offers

  How to Decide Which Upsell Offer Shows First on Your Store If you have several upsell offers set up, you can choose which one your customers see first by setting the priority number. How Priority Works: The upsell offer with priority position #1 will be shown first. Priority only matters when: You have two or more upsell offers of the same type (for example, all Cart, Checkout, or Post-purchase offers) These offers have the same trigger conditions (for examplFew readers

• Understanding Your Analytics Dashboard

  Master Your Analytics Dashboard The UpsellPlus Analytics Dashboard is your command center for measuring offer performance, understanding customer behavior, and optimizing revenue. Whether you're analyzing store-wide performance or digging into a single offer, these metrics tell the story of your upsell success. Dashboard Overview The Analytics Dashboard provides insights at two levels: Dashboard Level: Store-wide metrics across all active offers Per-Offer Level: DetailedFew readers

• Where can I display UpsellPlus offers in my theme?

  Overview Showing recommendations on different theme pages is easy with theme extensions. You can place the Cart page theme block on blogs, collection pages, cart pages, and others where the theme allows to add app blocks. Step-by-Step Guide Blog Pages Log in to Shopify Admin Open the **UpsellPlus **App GoFew readers

• How to use Global Display Settings?

  Overview | Note: This feature is currently available for Checkout Upsells only Global Display Settings in the UpsellPlus app let merchants define global styling (fonts, colors, and button designs) that automatically applies across all upsell offers for consistent branding. Instead of customizing colors, fonts, and button styles separately for each upsell, merchants can define them once in the Global Display Settings. Step-by-Step Guide Access UpsellPlus App SettingsFew readers

• Where can I find and approve the Collaborator Request?

  Overview A collaborator request is a request that grants specific permissions in the store, allowing us to access and check what’s happening. We want to help you succeed with UpsellPlus, and for that, we will probably need to access your online store to check, edit, or create upsells on your behalf. Collaborator requests are sent to the store owner's email address. You can approve it directly from the email. This guide provides step-by-step instructions to find and approve the coFew readers

• Why can’t I accept the subscription after installing UpsellPlus?

  ‍‍Overview You’ll need to approve the subscription plan when installing UpsellPlus to get started. However, some stores may encounter an error that prevents them from completing the installation process that says: "The shop cannot accept the provided charge." Troubleshooting | Contact us! Usually, this error will happen with a Shopify Plus 'App DevelopmenFew readers

• Understanding Smart Rules in UpsellPlus

  Understanding Smart Rules and Conditions Smart Rules are the backbone of targeted upselling. They let you control exactly when and to whom your offers appear, ensuring you're showing the right offer to the right customer at the right time. This guide covers all available Smart Rules and how to use them effectively. What Are Smart Rules? Smart Rules are conditions you set in your offer configuration that determine whether an offer is shown to a customer. Instead of displaying an offer tFew readers

• Mobile Optimization for Your Upsell Offers

  Mobile Optimization: Capture Mobile Revenue Mobile commerce now accounts for 50%+ of all online purchases. If your upsell offers aren't optimized for mobile, you're leaving money on the table. This guide covers everything you need to know to make your UpsellPlus offers mobile-first. Why Mobile Matters for Upsells Mobile Commerce Reality 50-70% of traffic is mobile 40-50% of ecommerce revenue is mobile Mobile shoppers convert at similar or higher rates than desktopFew readers

• AI-Powered Product Recommendations with Autopilot

  AI-Powered Product Recommendations with Autopilot Choosing the right products to upsell or cross-sell can be time-consuming and challenging. That's where Autopilot comes in. This powerful AI feature automatically recommends relevant products for your offers, learning from your catalog and customer behavior. This guide walks you through everything you need to know about Autopilot and AI-powered recommendations. Manual Selection vs Autopilot When creating an offer, you have two ways to pFew readers

• Getting Started with UpsellPlus: Your Complete Onboarding Guide

  Welcome to UpsellPlus! UpsellPlus is your all-in-one solution for upselling and cross-selling on Shopify. Whether you're new to upsells or a seasoned pro, this guide will walk you through getting started in just a few minutes. Step 1: Install UpsellPlus from the Shopify App Store Go to your Shopify Admin Dashboard Navigate to Apps and sales channels in the left sidebar Click App and sales channel settings Search for UpsellPlus Click the app and select **Add apFew readers

• Complete Guide to Smart Rules & Targeting

  Master Smart Rules for Intelligent Upsell Targeting Smart Rules are the foundation of successful upsell campaigns. They allow you to show the right offer to the right customer at the right time. UpsellPlus includes 8 powerful rule types that you can combine to create sophisticated targeting logic. Understanding Smart Rules Basics Smart Rules live in the Conditions tab of your Offer Editor. They determine when an offer displays to a customer. Think of them as conditional statemenFew readers

• How can I customize the look and feel of an offer?

  Overview UpsellPlus provides flexible design customization options for your upsell offers, allowing you to customize their appearance to your preferences. This helps ensure your upsell offers align seamlessly with the overall look and feel of your store, creating a consistent customer experience. Step-by-Step Guide To customize an upsell: Log in to Shopify Admin Open the UpsellPlus App Go to Apps in the left-hand menu Click UpsellPlus from the list of iFew readers

• Offer Editor Deep Dive - Content, Behavior & Advanced Tabs

  Introduction The advanced tabs -- Content, Behavior, Exclusions, Metadata, and Schedule -- let you fine-tune offers for maximum conversion and Shopify integration. The Content Tab Offer Title The headline customers see first. Keep under 50 characters, use action-oriented language ("Upgrade," "Complete"), and avoid generic terms. Offer Subtitle Provides context below the title. Use for social proof ("Customers also bought"), urgency ("Limited time"), or savinFew readers

• How can I trigger offers based on specific conditions?

  Overview UpsellPlus allows you to set rules and conditions within the Targeting section to control when an upsell should appear. You can find the Targeting section at the top of each upsell offer. Step-by-Step Guide Log in to Shopify Admin Open the UpsellPlus App Go to Apps in the left-hand menu Click UpsellPlus from the list of installed apps Create or edit an upsell offer Head to the Targeting section ![](https://storage.crisp.Few readers

• Why is my upsell offer not showing?

  Overview There are a few common reasons why an upsell offer may not appear, depending on the type of upsell that is not showing. Here are the most common causes: Checkout upsell The offer is not enabled or active in the app. The display conditions are not met. The Checkout Upsell block has not been added to the checkout. The store is not on the Shopify Plus plan. (Checkout upsells are only available on Plus plans. This is a limitation imposed by Shopify and affects all aFew readers

• Complete Guide to Growth Strategies

  Overview You can now use Strategies to set goals and follow a step-by-step strategy, helping you grow your store more effectively and achieve better results. Step-by-Step Guide To explore Strategies : Log in to Shopify Admin Open the UpsellPlus app. Go to Apps in the left-hand menu. Click UpsellPlus from the list of installed apps. Launch a Strategy Head to the Strategies tab. Choose a strategy. Click Get Started. ![](https://Few readers

• How to let customers choose one product from multiple options?

  Overview Now you can allow customers to select only one product from a multi-product upsell offer by enabling the "Limit to one selection" option. Once enabled, customers will be able to add just a single upsell product, after which the offer will no longer be shown. For example, you can offer multiple free gifts but allow customers to choose only one. Step-by-Step Guide Log in to Shopify Admin Open the UpsellPlus App Go to Apps in the lefthand menu ClicFew readers

• How do I show an upsell only when certain conditions are met?

  Using Smart Rules, you can add conditional logic to your upsells. Create a checkout, cart or post-purchase upsell Scroll down to the Smart Rules card Select the 'General' tab (this is the default tab) Add a Smart Rule Save the changes You can set smart rules for the cart total or cart products ![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/f/a/abfa0cd47f7Few readers

• How to see which orders contain an upsell?

  If you'd like to learn more about which orders contain upsells, you can get more detailed data in the analytics dashboard. Go the the main analytics dashboard in the app Choose a date range for when you want to see orders with upsells Scroll down to the 'Orders with upsells' section Here you can see all orders that contained a upsell. If you click the order you'll be taken to the order detail page where you can see what product was in cart and what product was added. ![](https://stoFew readers

• Getting started guide

  Let's get started with UpsellPlus! Open the app and create your first offer You can create upsells on the product page, cart page, checkout page, and post-purchase page. | If you're on a Shopify Plus plan, you will have access to product, cart, checkout, and post-purchase upsells. Shopify only allows Plus merchants to modify their checkout. | If you're on a Shopify Basic, StandaSome readers

• The app doesn't load or respond, what's going on?

  If the app isn't loading or responding, this could be due to a couple of reasons. Most of them are browser related. Cookies or extensions in your browser are blocking the app from initializing | Solution: try opening the app in a different browser, like Firefox, Chrome or Safari. You're using Safari Safari seems to be causing issues with the app at times. Chrome and Firefox haven't had any errors. | Solution: try to login to your store and open your app in Chrome. There are multiFew readers

• What happens when my upsell product goes out of stock?

  Products The UpsellPlus app can read your inventory. It will hide any active upsell on the cart, checkout or post-purchase page when the product goes out of stock. Variants When you have an upsell with a product that has multiple variants, we will only hide the out of stock variant from the dropdown selection. This helps prevent shoppers from being disappointed when the item thFew readers